Online Support
tutorials, answers and guidesGeneral Info
Billing and AccountsPayment options, refunds, profile management and more...
Most popular questions
- Why Is My Order Still Not Active
- How to Update Your Credit Card Information
- What Is the Hosting Service Uptime Guarantee
- How to Transfer Domain Name Ownership
- Can I Get a Refund on My Hosting
- How to Transfer Ownership of Hosting/Products
- How to Change the Administration Contact Information
- How to Add Account Credit
- Can I Get a Refund If I Renewed a Domain by Mistake
- Web Hosting 60-Day Money Back Guarantee
Getting StartedEverything you need to know about your new product.
Quick General Settings
Select your product
- Getting started guide: Site Protection
- Getting started guide: SSL Certificates
- Getting started guide: Resellers
- Getting started guide: Managing Premium DNS
- Getting started guide: For FTP Setup & Access
- Getting started guide: Email Hosting
- Website Builder Overview
- Getting started guide: Premium Email Protection
- Getting started guide: Email Exchange in Outlook
- Getting started guide: Registering a Domain Name
- Ultimate Guide for Web Hosting
- Getting started guide: Affiliate Program
Tutorials & Guides
Domain NamesRegistering domains, renewals, transfers and management
Getting started guide: Registering a Domain Name
Most popular questions
- Cocos Islands .CC Domain Name Registration Rules
- How to Add My Domain to Search Engines
- Brazil .BR Domain Name Registration Rules
- Norway .NO Domain Name Registration Rules
- Germany .DE Domain Name Registration Rules
- Adult Community .XXX Domain Name Registration Rules
- Russia .RU Domain Name Registration Rules
- Poland .PL Domain Name Registration Rules
- Internet Communications Services .TEL Domain Name Registration Rules
- Palau .PW Domain Name Registration Rules
Web HostingSetup tutorials, file uploading, email setup, hosting manager and more...
Ultimate Guide for Web Hosting
Getting started guide: For FTP Setup & Access
Most popular questions
- 500 Internal Server Error
- What is Web Hosting?
- How to make the php.ini recursive in the .htaccess
- Do I need Web Hosting?
- How to Use Fetch to Upload Files
- How to install WordPress on your Web Hosting Server
- What websites We Can and Cannot transfer from
- Check MySQL with Telnet
- What is a MySQL database?
- How to set up a cron job
Wordpress HostingSetup tutorials, file uploading, transfer, staging, and more...
Most popular questions
- How to transfer your WordPress Site to our WordPress Hosting
- Where Do I Find the Credentials to Connect to SFTP in WordPress Hosting?
- How to get access to the Wordpress hosting Database
- How to fix Wordpress white screen of death?
- Where can I find the link to the WordPress Admin dashboard?
- How can I install (Setup) new WordPress site
- How do I get the WordPress home path that I need to transfer from another hosting provider?
- Which are the blacklisted plugins in Wordpress?
- How to transfer a large WordPress site to the WordPress hosting
- What is WordPress Hosting?
Email HostingSetup tutorials, create new emails, account management and more...
Getting started guide: Email Hosting
Most popular questions
- What is the difference between IMAP and POP3?
- Do I need Email Hosting?
- What is Email Hosting?
- How to setup IMAP Inbox in Outlook?
- How do I check my Email?
- How to connect my domain to Email Hosting
- What happens if my Mailbox is full?
- Checking Port 25 is not blocked
- What to do if you have problems in sending mail?
- How to setup Blackberry to check your Email
Email ExchangeSetup tutorials, mailbox management, calendars, contacts and more...
Getting started guide: Email Exchange in Outlook
Most popular questions
- What is Email Exchange?
- What Is the Maximum File Size for Email
- What is the difference between Email Hosting and Email Exchange?
- How to import data in Outlook 2011 for Mac
- Does Email Exchange support Mobile devices?
- How to export data in Outlook 2011 for Mac
- Is the hosted Exchange Server secure?
- Is the hosted Exchange Server protected by SSL?
- Will Exchange update my Calendar on all devices?
- Does Exchange show my Email Attachments on all devices?
Website BuilderHow to build, publish, create, design and manage your site
Website Builder Overview
Getting started guide: Website Builder
Most popular questions
- How to Link Website Builder to Google Site Verification
- How to Add a Link Page in Website Builder
- Will My Website Be Deleted After the Website Builder Free Trial
- How to Get a Website Builder
- Why Is My Website Builder Analytics Empty
- Can I Import My WordPress Content into Website Builder
- Can I Activate Website Builder During the Free Trial
- How to Add a Store in Website Builder
- How to Add and View My Favourite Stock Photos for Website Builder
- Can I Import My Web Content into Website Builder
Traffic BoosterSubmitting your site, tracking results, SEO tools and more...
Site ProtectionScanner management, monitoring and alerts, removing malware and more...
Getting started guide: Site Protection
Most popular questions
- What does Site Protection monitor?
- How to stay clean from Malware
- What are the Different Site Protection Alerts?
- I have a Malware infection and I have Site Protection
- How to Setup Server Side Scanning?
- Site Scanner panel still says Infected
- How to Remove Malware Infection From My Website?
- Site Broken After Malware Removal: What to Do?
- My site is infected and I have no alerts
- How to remove Malware infection from your site
Email ProtectionAdjusting spam levels, quarantine settings and more...
Email MarketingHow to design, bulk submit and manage your contact lists and more...
Web AnalyticsAccount access, installing, tracking codes, reporting and more...
Design ServiceAll the answers for Web design and Logo design services
Most popular questions
- What file formats will I receive my Logo?
- Can I have revision on my final Logo Design?
- Does my Logo Design have copyright?
- How to add, edit photos with Page Editor
- Can you copy a Logo that is copyright?
- Can I add special scripts to my Web Design?
- Do I need Web Hosting with my Web Design package?
- Are there renewal fees for a Logo Design?
- How does Web Design work?
- I have web hosting, can I host the website design?
Premium DNSAdvanced DNS setting, management, zone records and more...
Getting started guide: Managing Premium DNS
Most popular questions
- What is an AAAA Record?
- What is a SRV Record?
- What is a domain name system (DNS)?
- What is the SLA for Premium DNS?
- How do I apply Anycast Network?
- How to setup Web Forwarding that Hides the Website
- What is a TXT Record?
- How do I create & update the TXT Records?
- Premium DNS is Activated and is Not Working
- DNS Records are not updating
SSL CertificatesSetup SSL, server installation, creating a CSR and more...
Getting started guide: SSL Certificates
Most popular questions
- What is SSL?
- How to Install an SSL Certificate on a Tomcat Web Server
- What to do if the CSR cannot be decoded or is Invalid
- What is a CSR?
- How Do I Validate SSL Certificate?
- What does the SSL Warranty cover?
- What is the best SSL Certificate for my business?
- Can SSL prevent my website from being hacked?
- Install an SSL Certificate on Microsoft IIS 4
- Creating a CSR (Certificate Signing Request)
Windows ServersHyper-V management, reboot, install, Plesk and technical answers.
Most popular questions
- What is a Windows VPS?
- What virtualization technology is used?
- Do you offer Managed Services for my Windows Server?
- Why does my Hyper-V Server Show Less RAM than ordered?
- Can I add more Memory, Disk Storage and Cores to my Windows Server?
- Does my Windows Server have backup?
- Using Remote Desktop (RDP) with your Windows Server
- Windows Servers vs Web Hosting
- How to setup the Windows Server
- How many sites can I host with my Windows Server?
Linux ServersServer management, reboot, install, cPanel and technical answers.
Most popular questions
- What is a Linux VPS?
- How to create a Self-Signed SSL Certificate in Linux?
- Install cPanel on a CentOS
- What is Burstable RAM?
- What is the Data Transfer limit and Speed of my Linux Server?
- How do I access my Linux Server?
- Configuring SSH Server on Debian or Ubuntu
- Install Apache Web Server under CentOS or Red Hat
- How to edit DNS Zone in WHM
- Linux Servers vs Web Hosting
ResellersProduct management, payments, setups, branding and more...
Getting started guide: Resellers
Most popular questions
- What name servers should I use for the hosting plans?
- Transfer from Crazy Domains to the Reseller System
- Does your company have a Reseller plan?
- How to transfer a .CO.UK domain
- What is an EPP error and how to fix it?
- Can customers transfer their domain?
- Do you have an API I can integrate into my management system?
- Why can't I register domains or products with my Reseller username?
- How do I login to my Reseller Console?
- How to add Reseller credit
AffiliatesCommission payments, adding banners, links and general questions
Getting started guide: Affiliate Program
Most popular questions
- Where can I publish the banner or text Ads?
- How to keep track of Affiliate clicks and orders?
- How to get paid the Commission?
- How much does it cost to join the Affiliate Program?
- Do you have an Affiliate or Referral program?
- How to promote us on Facebook
- How to promote us on Google+
- How does the Affiliate Program work?
- How to join the Affiliate Program
- How to request payment of the Affiliate Commission
Cloud BackupSetup tutorials, file uploading, backups manager and more...
Most popular questions
- How to download the Cloud Backup Agent
- How to install the Cloud Backup Agent
- How to access the Cloud Backup
- How to create a Backup using Cloud Backup
- How to recover a Physical machine to virtual using Cloud Backup
- How to select disks/volumes to back up in Cloud
- How to select files/folders to back up in Cloud
- How to create a System State backup using Cloud Backup
- How to recover a Physical machine using Cloud Backup
- How to create a Bootable media using Cloud Backup
Windows HostingSetup tutorials, file uploading, email setup, hosting manager and more...
Most popular questions
- How to terminate FTP connections in Plesk
- How to Install One Click Apps in Plesk
- How to Uninstall One Click Apps in Plesk
- How do I point a domain name to my Windows Hosting?
- How to access Web Hosting Manager for Plesk
- How to create FTP accounts in Plesk
- How to reset my FTP Account Password in Plesk
- How to change PHP versions in Plesk
- How to check the network status for your Windows Hosting?
- How to create a Mail Account in Plesk?
Known Issues
No Significant Issues
updated: 21:24 MST
24/7 Support & Sales
