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Connect Your Domain to Crazy Domains New Email Hosting Platform

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To provide you with a better email experience, we are transferring your emails to our advanced email hosting platform.

If your account is one of the migrated accounts, read the following instructions to make sure your domain is connected to the new email platform correctly.

Before you start, check the current name servers of your domain, then check the table below for the appropriate steps.

 

NOTE: You can do a WHOis search to know your domain's name servers.

 
My Domain Is Connected To Where to Update the DNS
ns1.crazydomains.com
ns2.crazydomains.com
Update the DNS in Account Manager
ns1.syrahost.com (Linux hosting)
ns2.syrahost.com (Linux hosting)
Update the DNS in cPanel or Linux Hosting Manager
ns1.syrahost.com (Windows hosting)
ns2.syrahost.com (Windows hosting)
Update the DNS in Plesk or Windows Hosting Manager
External Name Servers (not ours) Contact the Name Servers' Provider


 

Update the DNS in Account Manager

  1. Go to the DNS settings in the Account Manager.
  2. Add or replace the MX Records of the main domain with the following values:
     
    Sub Domain Priority Assign To Server
    (Leave it empty) 1 mx001.crazydomains.xion.oxcs.net
    (Leave it empty) 5 mx002.crazydomains.xion.oxcs.net

  3. Add or replace the CNAME Record of the mail host with the following values:
     
    Sub Domain Alias For
    mail pop.premium.crazydomains.com

  4. Wait for the changes to fully work or resolve.


 

Update the DNS in cPanel or Linux Hosting Manager

  1. Go to the cPanel DNS editor.
  2. Add or replace the MX Records of the main domain with the following values:
     
    Name TTL Type Record
    (yourdomain) 14400 MX Priority: 1
    Destination: mx001.crazydomains.xion.oxcs.net
    (yourdomain) 14400 MX Priority: 5
    Destination: mx002.crazydomains.xion.oxcs.net

  3. Add or replace the CNAME Record of the mail host with the following values:
     
    Name TTL Type Record
    mail 14400 CNAME pop.premium.crazydomains.com

  4. Wait for the changes to fully work or resolve.


 

Update the DNS in Plesk or Windows Hosting Manager

  1. Go to the Plesk DNS settings.
  2. Add or replace the MX Records of the main domain with the following values:
     
    Record Mail domain TTL Mail exchanger server Priority
    MX (Leave it empty) (Leave it empty) mx001.crazydomains.xion.oxcs.net 1
    MX (Leave it empty) (Leave it empty) mx002.crazydomains.xion.oxcs.net 5

  3. Add or replace the CNAME Record of the mail host with the following values:
     
    Record type Domain name TTL Canonical name
    CNAME (Leave it empty) (Leave it empty) pop.premium.crazydomains.com

  4. Wait for the changes to fully work or resolve.


 

Update the DNS Through External DNS Provider

If your domain name is connected to external name servers (not ours), contact the provider and request them to update the DNS of your domain to the following DNS records:

 

MX RECORDS

Host Record Type Priority Points to
(yourdomain) MX 1 mx001.crazydomains.xion.oxcs.net
(yourdomain) MX 5 mx002.crazydomains.xion.oxcs.net
 

CNAME RECORD

Host Record Type Alias for
mail.(yourdomain) CNAME pop.premium.crazydomains.com
 

IMPORTANT: Changes to the Name Servers and DNS records will take two to four hours to fully work on the internet. However, some ISPs have their TTL duration that could override our maximum DNS resolution time. It may cause the changes to take up to 24-48 hours to fully work.

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