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How To Recover Deleted Emails From Outlook and OWA

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As the title suggests, accidentally deleted emails from your Outlook Mailbox can be recovered in your Deleted Items folder, and in some scenarios you can recover permanently deleted items from your network server.

NOTE: Read through this article to learn how to recover deleted emails via Outlook Desktop application or OWA. If you want to back up and store messages or other mailbox items and make it available offline for future use, please visit the linked guides below to learn how to:
 

There are two ways in recovering deleted emails from your Outlook:

 

Recover Emails From Deleted Items or Junk Email Folders

Choose on the linked guides below if you are accessing via Outlook Desktop or OWA to recover your deleted emails.

 

If via Outlook Desktop

Follow the steps below to recover emails on your Outlook Desktop application.

  1. Open Outlook Application on your desktop and click on Deleted Items folder from the Mail window.

    Screenshot of CD Email Exchange Outlook Deleted Items Option
     
  2. Right click on the email message to recover and select Move option, then choose a destination folder to move that’s not been deleted.

    Screenshot of CD Email Exchange Outlook Move Email Option
     
 

If via OWA

If Outlook Desktop isn’t available for you, you can recover email messages by logging in to your Outlook Web Access (OWA) through a browser and following the steps below.

  1. Log in to your Outlook Web Access (OWA).
  2. From your Mail window, go to your Deleted Items folder and select the email message to recover and click the Recover option.

    Screenshot of CD Email Exchange Outlook Recover Button for Deleted Emails


    Selected email messages are automatically recovered to their original folders. If the folder no longer exists, email messages will be recovered to your Inbox folder.
 

Recover Emails That Are Removed From Your Deleted Items Folder

If you can't find the email messages in your Deleted Items folder, you can find these items in your Recover deleted items if you're accessing it on OWA, or recover it from your Network Server via Outlook Desktop. Choose your preferred access and follow the steps below.

If via Outlook Desktop

Follow the steps below to recover deleted items from your Network Server on Outlook Desktop.

  1. Open Outlook Application on your desktop.
  2. From your Mail window, click on Deleted Items folder and click on the Recover Deleted Items from Server ribbon at the top menu.

    Screenshot of CD Email Exchange Outlook Recover Deleted Items From Server Ribbon
     
  3. Select the email messages to recover or click the Select All button to include all emails, then choose to Restore Selected Items or permanently delete selected items from your server by choosing Purge Selected Items.

    Screenshot of CD Email Exchange Outlook Recover Selected Items From Server Page
     
  4. Click the Ok button to apply the changes.
 

If via OWA

If Outlook Desktop isn’t available for you, you can recover email messages by logging in to your Outlook Web Access (OWA) through a browser and following the steps below.

  1. Log in to your Outlook Web Access (OWA).
  2. From your Mail window, go to your Deleted Items folder and click the Recover deleted items option.

    Screenshot of CD Email Exchange Outlook Recover Deleted Items in OWA
     
  3. Select the email messages to recover and choose to Recover or permanently delete by clicking the Purge option.

    Screenshot of CD Email Exchange Outlook Recover or Purge Items in OWA
     
 

Please let us know if you need further assistance or if you have any questions. We’d love to help!

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