Knowledge Base

Will My Existing Email Accounts Be Transferred

Existing Email Accounts are accounts that are already established from your previous hosting provider. And website transfer does not only transfer files and contents from your website. But it also includes transferring your email accounts in this process.

It’s possible to transfer your existing Email Accounts to us without experiencing downtime. However, transferring emails are case-to-case basis. Depending on the situation on your previous hosting provider if:

In this guide, you'll learn on what you can do if you’re presented with either of the scenarios mentioned above.

Your Previous Hosting Provider Uses cPanel

If your previous hosting provider uses cPanel Hosting Manager and you are transferring your website to Crazy Domains account with cPanel. Then, our Migration Team can transfer your email settings and emails. This process will not cost extra cost as it is part of the website transfer process.

Your Previous Hosting Provider Does Not Use cPanel

If your previous hosting provider DOES NOT use cPanel, we advise you to create a backup of your old emails and create new email accounts with Crazy Domains cPanel Hosting Manager. Once that’s established, you can import the backup data to your email account.

Please let us know if you need any further assistance, or if you have any questions. We’d love to help!

Did you find this article helpful?

* Your feedback is too short