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Online Support Premium DNS

How do I cancel my Premium DNS?

You can cancel the Premium DNS service at any time for your domain name within your Account Manager. No refunds will be issued for cancellation of services.

To continue cancellation of Premium DNS follow the instructions below:

  1. Click Sign Up / Log In at the top of this page.
  2. Ensure that Account Manager is selected.
  3. Enter your username and password and click Log In.
  4. Click on the Visit My Account button.
  5. Click Domain Tools from the menu at the top of the page.
    A list of all your domains and the respective Addon services you've registered will show.
  6. Click on the Premium DNS addon link corresponding to the domain whose Premium DNS you wish to cancel.
  7. On the management page, click on the menu icon to the right of the Premium DNS bar and select Delete from the drop-down menu.
  8. Click on the Confirm Delete button.

IMPORTANT: By clicking the Confirm Delete button, you will automatically be deleting the product from your account. Note that there are NO REFUNDS for cancelled/deleted products.

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